Prices

Prices displayed on our website are current and may change at any time without notice. All prices are in Australian dollars and include GST.

Orders and payment

Orders are not created until your order and payment have been processed by us and we have sent you either an order confirmation.

All orders must be paid in full once placed. If you need to cancel your order, please contact us ASAP. If the order has already shipped before you cancel, freight costs will not be refunded.

We are not responsible for any loss or damage to products after you have received them.

Delivery

Delivery on all orders is $22.00 (inc. GST) Australia Wide. This price is subject to change without notice.

When we confirm your order, we will notify you whether the product is in stock. Please see the "Shipping" section on the website for further information.

Products Out of Stock

You will be notified when your order is ready to ship. In the case of a long delay on a particular product you will be notified. While we cannot guarantee the delivery dates advised by our suppliers, we will keep you up to date on progress. 

Discontinued Stock

There may be unforeseen circumstances in which it is not possible for us to supply a product. If this happens, we will cancel orders for that product. We will refund or cancel your payment.  

Warranty and returns policy

Where products are found to be damaged or faulty, we will pass on to you the benefit of the manufacturer's warranty for affected products.

If you receive a damaged or faulty product, you must notify Australian Warning Systems on 1300 134 341. Goods will not be accepted without authorisation from an Australian Warning Systems staff member.

We will give you instructions for returning the product and receiving a refund or replacement. You must return the product in its original condition, and in its original packaging. When we receive the product and the conditions of this returns policy have been met, we will give you a full refund or a replacement. Refunds will be applied to the same account that you paid us from.

If we consider that the conditions of the returns policy have not been met (for example, if the product is not defective), we will not provide you with a refund or replacement and we will return your product to you.

We reserve the right to limit the number of times that we will accept returns from you. 

Copyright

Our website is our property. Our website includes copyright material, trademarks and registered trademarks which belong to us and others. You can only use it to browse and purchase our products.

Changes in these terms

We may vary these terms or any information contained on our website at any time.

Email

All our communication with you will be by email - notice of confirmation and receipt of your order, invoices and so on. You agree when you use this site and accept these terms that we can send you these kinds of emails.

If we send you promotional offers via email, you will be able to respond asking us not to send you offers and the like.

Notices

We will send you any notices by email to the address that you have provided. You will be deemed to have received a notice at the time that the email is sent. Please keep your email address information up to date.